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Guidance > Research > New Nomad Case Studies >
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Nomad Launches New Case Studies

Nomad releases hard evidence of mobile efficiencies

Nomad would like to announce the release of a range of case studies where hard evidence of efficiencies has been identified across a number of local authority service areas. Nomad has always considered it important to provide practical examples of what local authorities have achieved through mobile and more recently flexible working. Over the last few years numerous case studies have been disseminated through the Nomad web-site. However, in most cases the evidence of both proven cash savings and increased efficiencies has been limited.

In early 2006 Nomad approached the DCLG with a proposition to do further research across key local authority service areas to capture the hard evidence which was starting to emerge. The results of this work are now available from the Nomad web-site both in full detail and summarised in mini-case study format.

The level of savings varies across the different areas, but what has become clear from this work is that certain services areas such as Housing Repairs and Housing Benefits are a ‘must do’ for mobile in any local authority. Equally important is the growing evidence demonstrated in five of the case studies of both savings and staff efficiencies arising from flexible and home working. Please download and read the case studies to assist you on your local plans for mobile and flexible working – contact details are included for each of the case studies.

If your local authority has a similar story to tell in any of your service areas or at a corporate level please let us know.  Email us today and get the ball rolling to promote your achievements and experiences - info@projectnomad.org.uk

SCROLL DOWN TO ACCESS ALL NEW CASE STUDIES
(BOTH SUMMARISED AND IN FULL)
Want a quick read? Nomad Mini Case Studies

In order to promote our newly developed case studies, Nomad has produced a document of one-page summaries covering all 15 new case studies, laid out in order of Service Areas - Benefits, Social Care, Flexible Working, Housing Services and Environment / Regulatory Services.   
New Mini Case Studies
IntroductionDescriptionPDFOffice
Proving Efficiencies - a Series of Mini Nomad Case Studies Nomad was commissioned by the DCLG to seek hard evidence of the efficiency gains arising out of the adoption of mobile and flexible working in specific service areas. These 14 case studies are the result. The full case studies are available on the Nomad website but these one page summaries put together in a single document demonstrate the gains that are being secured.

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The Hard Efficiencies

Alongside presenting our full case studies below, Nomad has sought to combine the results to bring you reports of the hard efficiencies gained across the specific Service Areas of Social Care, Environment and Regulatory Services, Flexible Working, Benefits and Housing Services.

These are accessible directly below.
New Case Studies summarised by Service Area
IntroductionDescriptionPDFOffice
Service Area Efficiencies - Benefits This document contains analysis results taken from the all new Nomad case studies that focus on delivering improvements in the Service Area of Benefits, primarily Housing Benefits.

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Service Area Efficiencies - Flexible Working This document contains analysis results taken from the all new Nomad case studies that focus on delivering improvements by introducing Flexible Working.

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Service Area Efficiencies - Social Care This document contains analysis results taken from the all new Nomad case studies that focus on delivering improvements in the Service Area of Social Care.

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Service Area Efficiencies - Housing Services This document contains analysis results taken from the all new Nomad case studies that focus on delivering improvements in the Service Area of Housing.

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Service Area Efficiencies - Environmental and Regulatory Services This document contains analysis results taken from the all new Nomad case studies that focus on delivering improvements in the Service Area of Environmental and Regulatory Services.

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NEW Social Care Case Studies
The London Borough of Havering and London Borough of Barking & Dagenham have worked with Nomad to bring you 2 new case studies focussed on achieving efficiencies in Social Care.
Full Case Studies - Social Care
IntroductionDescriptionPDFOffice
London Borough of Barking and Dagenham - Social Care for Older People The London Borough of Barking & Dagenham successfully implemented a mobile working solution for undertaking the Single Assessment Process (SAP) for older people. The solution was introduced as a ‘by-product’ of a bigger SAP project. LB Barking & Dagenham, along with its northeast London partners, decided to use the Cambridgeshire Assessment Tool (CAT). However, it was quickly realised, by the council’s officers leading on SAP, that the complexity and length of the CAT assessment tool would be problematic for practitioners if completed in paper form.

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London Borough of Havering - Social Care for Older People The London Borough of Havering has successfully implemented a mobile technology solution for undertaking assessments for elderly people. The mobile solution was first introduced in May 2004 and the catalyst for this approach was the advent of the Single Assessment Process (SAP). Havering, along with its various Health and Voluntary Sector partners, had selected the CAT 4 SAP toolset. Whilst recognising that the introduction of SAP presented a considerable challenge to the established method of assessing care requirements, Havering also recognised that it presented an opportunity to replace an inefficient and wasteful paper based process with an IT solution that could yield immediate service improvements but also evolve to reap other benefits for Havering and its partners.

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